Your Online Business Manager & Tech Virtual Assistant
Helping you navigate the frustrating world of business systems and software – on your own terms.
What do you need help with?
Planning
Streamlining processes
Streamlining software
Setting up software
Accountability

You’ve run your own business for a little while now, but you’re starting to feel like your processes and software could be working harder for you.
Whether you need help improving and documenting your processes, making better use of your software or simply need regular support and accountability to keep on top of everything, I’m here to help.
I offer ad hoc hours or monthly retainer options to suit you.
Ad hoc hours
Book from just 1 hour of support
£45 per hour
Suitable for one-off advice on particular systems or processes, a shot of accountability to get a task done (also comes with a side of advice from me if you want it) or implementing a one-off project over a number of hours.
Monthly retainer
Designed with your needs in mind: anything from 4 hours per month to 4 hours per week (subject to availability).
£45 per hour (yes, it’s the same price as ad hoc hours but you’re guaranteed those pre-agreed hours in my diary).
While working together, we choose communication methods and tracking systems that suit you (and me!)
Suitable if you want regular planning and accountability support. Can include hands-on support as well.

What is an Online Business Manager (OBM) & Tech Virtual Assistant (VA)?
An OBM is a strategic partner for business owners, helping them towards their goals. This can involve creating and managing plans, tracking progress towards goals and overseeing team members.
A Tech VA is someone who gets stuck into your software to make it work for you. This could mean setting up or moving platforms, untangling messes or making software work harder for you.
Depending on your specific situation, I take on whichever role you need me to. I’ve also been known to take on other tasks such as writing email sequences in clients’ own words.
If I have the capacity and skills to help you reach your goals, then I will!
“I’ve put systems in place, but like most solo business owners, it’s been bit by bit, and was, in my view, a bit of a mess – and I knew this was holding me back from promoting my services. In short, it felt overwhelming so I was avoiding it.
Jo’s fresh pair of eyes was just what I needed, but more than that, her ability to translate this into a visual workflow, identify the gaps, and help me work out what I needed to do next, and in what order, has been invaluable.
More than that, Jo’s patience, support, technical know-how, and ‘keep it simple’ approach has been just what I need – and all with no judgment, or pushy sales.
I’m now continuing to work with Jo to get other processes set up, as her pragmatic, step-by-step supportive methods suit my ND brain. I highly recommend Jo if you want to get your systems and processes sorted!”
Key software I’m familiar with
As a tech VA, I pick up new software fast but these are the systems I’ve spent plenty of time with.
- ClickUp
- Trello
- Airtable
- Notion
- Dubsado
- Hubspot Sales
- Capsule
- Paperbell
- Fillout
- Calendly
- Acuity Scheduling
- Mailerlite
- Kit (formerly ConvertKit)
- Mailchimp
- Podia
- Squarespace
- Google Suite
- Zapier
“Jo is wonderful. She has provided me with structure and a clear way to build my business, where previously I felt like I lacked organisation and was getting bogged down in the details (which really isn’t my strength). I was putting off lots of things due to this but I can now focus on growing my business.
Jo has also been invaluable in giving me honest, practical advice on how I can improve my systems. Essentially, Jo has helped this disorganised freelancer get her business in order.“
“I required help with starting up a newsletter and email system but overwhelmed at the different options available. Jo was very knowledgeable with the different email platforms available. She took me through one in detail to understand the functionality & to explain how to use it. Her knowledge is excellent and she’s very easy to work with.”
“Jo was recommended to me when I was looking for assistance switching up my email list & lead magnets. She was fast, efficient and, with some workaround wizardry, saved me money too.“