Browse the latest posts:
Should a virtual assistant manage your emails ‘as you’?
What happens when a virtual assistant manages your emails ‘as you’? Is it better to pretend to be you or to answer emails as themselves?
What is client management – and why is it important for small service-providers?
Client management is simply how you manage your client relationships. But what does that mean in practice and why is it important for your small business?
How to give and receive the best software recommendations on social media
People are always very willing to offer software recommendations on social media. But as every business and every business owner is different, follow these tips to get the best recommendations.
5 client management tasks you can outsource to a virtual assistant
Outsourcing client management tasks to a virtual assistant will free up your capacity to work with clients and to build your business.
4 tips to avoid exasperating customer support
Customer support can make or break how you feel about a piece of software. So before you take the plunge with a new system, use these 4 tips to figure out how good the customer support is going to be.
3 ways to avoid ‘update CRM system’ being just another tick list task
Is ‘update CRM’ sitting on your To Do list? When your business is just you, it’s easy to keep putting off those non-urgent tasks. In this post I suggest 3 ways to make it easier to update your CRM system.