Hi, I’m Jo. I help small business owners find the right workflows, software and outsourcing options for your 1-1 client processes.
Go from feeling cobbled-together to calm, efficient and professional!
Do your client management systems feel like a drawer of tangled cables?
That pesky plugs and cables drawer!
You have the best intentions to tidy them and make your life easier, but instead you carry on making do. And you end up tugging at a tangled mess each time until just the right annoying, handy piece of tech comes free.
You have the same good intentions for how to run your business.
But your client management processes have naturally evolved over time, leaving you putting up with less-than-ideal methods and tech. You keep your business running, you keep delivering for your clients, but you never find the time or head space to create those friction-free, professional systems that other small businesses seem to be using.
And you definitely don’t have the time to figure out if that latest snazzy system is going to solve all your problems.
Streamlining systems and making your business easier to run makes me happy. I want to support you to create smooth running client management processes that will save you time, give you peace of mind that you’re delivering a great service to your clients, and help your business to feel more professional.
Let me gently untangle the pain points in your client management and find the right solutions for you.
Your Client Management Journey Checklist
Are you missing something from your client management journey?
Download your free checklist to find out.
Level Up Your Client Management
A consultation and personalised Streamlined Client Management Plan to improve how you deliver your one-to-one services.
After cobbling together your processes over the years, you’re ready to:
- save time and energy for yourself and your clients
- understand which parts of your service could run smoothly without you
- feel calm and efficient when delivering your services
- and most importantly, make it all work for YOU!
I booked Jo’s ‘Level Up Your Client Management’ package to help me streamline my client and VA onboarding, and by following her recommendations I’m not only saving time but I’m creating a more streamlined journey for my clients and my team.
Emma Read, Emma Read VA & Associates
Jo is absolutely worth every penny! She is AMAZING. If anyone is thinking about working with Jo, you don’t need to, just do it, it will help transform your business.
Plus, she’s so lovely to work with.️
Sophie Caws, Brighton & Hove Therapies
Jo’s an angel because she is totally unflapped by the quirky way I go about things. I actually resisted hiring her for a while as I didn’t feel I deserved to have it so easy.